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Questions about a product, your order or a return? A real person will get back to you.

Email us support@wattlie.com
Opening hours Mon to Fri, 08:00 to 20:00Sat and Sun, 08:00 to 16:00
Response time Within 48 hours Support team online 7 days a week

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Tell us what is going on and, if it is about an order, add your order number so we can help you faster.

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All questions
How do I track my order?

As soon as your order ships you receive an email with your personal tracking link. Every order is shipped with tracked delivery.

Click here to track your order with your order number and email.

How long does delivery take?

Orders are quality-checked and packed within 1 to 2 business days. Delivery then usually takes 6 to 15 business days, depending on your location. See our Shipping Policy for the details.

Can I change or cancel my order?

Yes, contact us as soon as possible at support@wattlie.com. Orders cancelled within 24 hours can usually be refunded in full. Once an order has been processed or shipped, our return policy applies.

How do I start a return?

Email support@wattlie.com with your order number. Once your request is approved, we send you the return instructions and address.

No matching questions. Ask us directly and we will help you out.